The Definition of Outsourcing Success is Innovation Says New Study by Industry Researchers at Horses for Sources

NEW YORK & LONDON----A new study from Horses for Sources Research, a leading analyst advisory organization focused on outsourcing strategy, shows that once enterprises outsource business processes, their attention quickly turns from cost-savings to achieving innovation.

Outsourcing call centres 'wrong' - Key

Prime Minister John Key says companies choosing to send their call centres to other parts of the world "are making the wrong choice".

Manthan Systems Partners With RPE Solutions To Increase The Opportunity For Retailers To Experience ARC, The Next ...

Manthan Systems recently announced a partnership with RPE Solutions, one of the leading global consulting, technology, and outsourcing service providers, to help represent and install Manthan's award winning software.

Amadeus: Outsourcing taking off

LEADING global distribution system (GDS) provider Amadeus said more airlines are outsourcing their passenger service systems (PSS) instead of depending on in-house systems. Amadeus Asia Ltd vice-president for the Asia Pacific airline business John Chapman said this trend was attributed to the higher cost associated with running an in-house PSS. "The airline will need its own development staff to ...

Small towns to generate 3.8 mn IT jobs by 2020

CHENNAI, INDIA: The National Association of Software and Service Companies (NASSCOM) Wednesday predicted that the IT sector will directly employ around 10 million people by 2020 with 3.8 million incremental jobs to be created in smaller cities.

Amazon service centre plan a big boost for city

Amazon.com recently announced that it was planning to expand in South Africa with the opening of a new Cape Town customer service centre in October.

HCL Technologies Annual Revenues up by 24.1 % YoY; Quarterly Revenues up by 21.5% YoY and 7.7% Sequentially; US Annual ...

NOIDA, India, July 29, 2010 /PRNewswire-FirstCall/ -- HCL Technologies Ltd. (HCL), a leading global IT services provider, today announced results for the year and quarter ended June 30 2010. For the full year, HCL's global revenues increased by 24.1% to $2.7 Billion. During the quarter, HCL posted strong growth with global revenues increasing by 21.5% YoY to $738 Million. HCL's US business ...