PHENOMENAL Singapore Experience for our Front Line Talents

HONG KONG -- At City Telecom Limited , we think differently. Whilst many companies in the service industry tend to outsource their customer contact points due to the labor intensive nature of this business, we look to keep the fair majority of our customer contact points in-house, hence our pool of over 3,000 full time Talents spread between Hong Kong and Guangzhou.

The Global Association for Contact Center Best Practices & Networking

Interested in adding the latest industry news to your website for free? Learn More Dutchtone Challenge Dutchtone, the telecoms company, 80% of which is owned by France Telecom Mobiles International, opened its GSM 1800 network at the end of January.

Thursday morning headlines

Here's a recap of Thursday's top stories.

India's outsourcers wary of China

( FT ) -- When Tata Consultancy Services, India's largest outsourcing services group, said last month that it was doubling its headcount in China, it was a clear signal that the Indian sector is keeping a wary eye on a market that could one day evolve into a competitor.

Tufin Technologies "Hacking Habits" Survey Cites Misconfigured Networks as the Main Cause of Breaches

Survey Taken at DEF CON 18 Reveals Overwhelming Majority of IT Security Professionals Think a Badly Configured Network Is the Main Cause of Network Breaches Because People "Don't Know What to Look For"

Firm opens Middle East HQ at Dubai Internet City

DUBAI: Cable & Wireless Worldwide, the leading global communications provider, has opened its new regional headquarters at Dubai Internet City (DIC).

Letters to the Editor for Aug. 28

Terry D. Galle: Feingold clear choice for the average citizen