Why outsourcing is worth the cost

Martin Courtney, Computing , Wednesday 8 September 2010 at 10:30:00 Entrusting infrastructure and apps to third parties can be hard to justify on cost grounds. So why are more organisations taking this route? Martin Courtney investigates Public sector organisations are leading the way in outsourcing software applications and IT infrastructure to third-party providers, but cost savings are not ...

TeleTech Announces Exclusive Multiyear Agreement with the American Bankers Association

ENGLEWOOD, Colo.----TeleTech Loan Services, LLC, a subsidiary of TeleTech Holdings, Inc. , one of the largest global providers of technology-enabled business process outsourcing solutions, today announced an exclusive, multiyear agreement with the American Bankers Association to offer mortgage fulfillment services to ABA members.

Firstsource inks outsourcing deal with Axis Bank

Agencies Mumbai, Sept 6: Firstsource Solutions, a business process outsourcing company, has signed a five-year outsourcing agreement with Axis Bank. As part of the agreement, Firstsource will offer customer contact services (voice, email and web chat) to retail customers of Axis Bank.

Galapagos reaches agreement to acquire GlaxoSmithKline research centre in Zagreb, Croatia

MECHELEN, BELGIUM--(Marketwire - 09/08/10) - R&D operations in Zagreb fulfil Galapagos' growing R&D capacity requirements Agreement provides for the preservation of jobs and expertise EUR14 M R&D contract with GSK for selected fee-for-service work at the Zagreb site Galapagos and GlaxoSmithKline today announced they have reached an agreement for Galapagos to acquire GSK's state-of-the art ...

Genpact extends contract with ICBC Leasing

New Delhi, Sep 7 : Genpact Ltd, a business process outsourcing (BPO) firm, today announced that it has inked an agreement with ICBC Leasing Co Ltd, a wholly-owned subsidiary of Industrial and Commercial Bank of China, to extend its contract for six months.

Firstsource enters outsourcing deal with Axis Bank

MUMBAI, INDIA: Firstsource Solutions, a global BPO service provider today announced the signing of a five-year outsourcing agreement with Axis Bank , private sector bank in India.

Hewitt Associates Completes Acquisition Of Leading U.S. Investment Advisory Firm, EnnisKnupp

Hewitt Associates, a global human resources consulting and outsourcing company, rceently announced it has completed its acquisition of EnnisKnupp, a leading provider of investment advisory services to large institutional investors