Why outsourcing is worth the cost

Martin Courtney, Computing , Wednesday 8 September 2010 at 10:30:00 Entrusting infrastructure and apps to third parties can be hard to justify on cost grounds. So why are more organisations taking this route? Martin Courtney investigates Public sector organisations are leading the way in outsourcing software applications and IT infrastructure to third-party providers, but cost savings are not ...

TeleTech Announces Exclusive Multiyear Agreement with the American Bankers Association

ENGLEWOOD, Colo.----TeleTech Loan Services, LLC, a subsidiary of TeleTech Holdings, Inc. , one of the largest global providers of technology-enabled business process outsourcing solutions, today announced an exclusive, multiyear agreement with the American Bankers Association to offer mortgage fulfillment services to ABA members.

Alterra Capital integrates Bermuda operating subsidiaries

Swiss Re has extended its business process outsourcing (BPO) contract with CSC for 10 years. ... Swiss Re has signed an agreement with the Alabama State Insurance Fund (SIF), to provide a three-yea ...

Firstsource inks outsourcing deal with Axis Bank

Agencies Mumbai, Sept 6: Firstsource Solutions, a business process outsourcing company, has signed a five-year outsourcing agreement with Axis Bank. As part of the agreement, Firstsource will offer customer contact services (voice, email and web chat) to retail customers of Axis Bank.

Barry Callebaut and Kraft Foods Sign Global Supply Agreement

ZURICH, SWITZERLAND--(Marketwire - 09/09/10) - Barry Callebaut AG / Barry Callebaut (Swiss: BARN - News ) and Kraft Foods Sign Global Supply Agreement processed and transmitted by Hugin AS. The issuer is solely responsible for the content of this announcement. Barry Callebaut to become Kraft Foods key global cocoa and industrial chocolate supplier under a long-term global master product ...

Galapagos reaches agreement to acquire GlaxoSmithKline research centre in Zagreb, Croatia

MECHELEN, BELGIUM--(Marketwire - 09/08/10) - R&D operations in Zagreb fulfil Galapagos' growing R&D capacity requirements Agreement provides for the preservation of jobs and expertise EUR14 M R&D contract with GSK for selected fee-for-service work at the Zagreb site Galapagos and GlaxoSmithKline today announced they have reached an agreement for Galapagos to acquire GSK's state-of-the art ...

Barry Callebaut-Kraft deal

ZURICH: Swiss chocolate maker Barry Callebaut has signed a global supply deal with US giant Kraft Foods that could boost production volumes by 4-5 per cent, sending its shares up 6 per cent yesterday. Chief executive Juergen Steinemann said the agreement ranked "amongst the largest strategic deals our company has ever signed" and was expected to more than double existing business with Kraft, the ...