Outsourcing: Brazil blossoms as IT services hub

CapGemini's announcement last week that it would invest $298 million in Brazilian IT service provider CPM Braxis attracted a lot of attention in outsourcing circles. The move will give the Paris-based company a 55 percent stake in CPM Braxis, the option to buy the company outright within three to five years of the close of the deal, and the chance to leapfrog its global competitors already ...

Corporate Call Center to Add 250 Call Center Positions

BLUE BELL, Pa.----Corporate Call Center , a fast growing Business Process Outsourcing service provider that specializes in supporting the full customer lifecycle of sales, service and retention for insurance, healthcare, and financial services sectors, today announced it has entered into an agreement with a new client and will add more than 250 jobs in its Blue Bell, PA Sentry Park facility.

Australian outsourcing outfit to expand local operations

SALMAT Philippines, Inc., an Australian-owned outsourcing provider specializing in customer communications, is expanding operations by adding 200 seats to a new site in Taguig next month.

RingCube Technologies Adds Business Process Outsourcing and Contact Center Expert Julie Casteel to Its Advisory Team

MOUNTAIN VIEW, Calif.----RingCube Technologies, the leading provider of managed virtual workspaces, today announced that it has named Business Process Outsourcing and Contact Center expert Julie Casteel as the newest member of its Advisory Team.

Health-related contracts create more than 300 jobs at 2 firms

Corporate Call Center Inc. and International SOS Assistance Inc. both landed big contracts that have prompted them to expand their workforces in Montgomery and Bucks counties.

The Global Association for Contact Center Best Practices & Networking

BLUE BELL, Pa., September 07, 2010 -- Corporate Call Center (CCC), a Business Process Outsourcing (BPO) service provider that specializes in supporting the full customer lifecycle of sales, service and retention for insurance, healthcare, and financial services sectors, today announced it has entered into an agreement with a new client and will add more than 250 jobs in its Blue Bell, PA Sentry ...

PhillyInc: Complicated health-care rules can create jobs

   Weak employment numbers like those released on Friday almost make me glad the U.S. health insurance system is as complex as all get-out.