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Outsourcing Call Centers News

US to curb outsourcing; PH call centers unfazed

CALL center operators in the Philippines who serve mostly US clients on Wednesday shrugged off President Barack Obama’s initiative to bring outsourced jobs back home.

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New York Post: Philippines is the New Capital of Call Centers

GNP: Americans calling the customer service lines of their airlines, phone companies and banks are now more likely to speak to Mark in Manila than Bharat in Bangalore. Over the last several years,... Proud To Be Kapuso! Visit Us! http://gmaseven.blogspot.com | Spread and Vote - The Kapuso Online Awards, A Viewer's Choice Special http://votegma7.blogspot.com/ | FOLLOW US ON TWITTER http ...

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After call centers, ICT unit eyes more outsourcing growth

By Alexander VillafaniaQUEZON CITY, METRO MANILA – Next to call centers, the government wants to grow outsourcing opportunities in health information management, finance and accounting services, human resource, and animation and game development.Call centers make up the fastest growing and most dominant outsourcing sector in the Philippines with about $11 billion in revenues in 2011. ...

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Call centers will post 8.6% of GDP growth by 2016

PHILIPPINE call centers will contribute 8.6 percent to the GDP by 2016, Science Secretary Mario G. Montejo said yesterday.

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Joe Biden Does A Bad Imitation of an Indian Call Center Employee

The Weekly Standard drew attention Thursday to video of Vice President Biden discussing the outsourcing of call centers to India and briefly adopting an Indian accent to say, "How many times do you get the call, 'I'd like to talk to you about your credit card'?"\

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PHILIPPINE CALL CENTERS SHRUG OFF OBAMA’S PROPOSAL TO BRING HOME OUTSOURCED JOBS

By Associated Press January 25, 2012 MANILA, Philippines — Call center operators in the Philippines who serve mostly U.S. clients on Wednesday shrugged off President Barack Obama’s initiative to bring outsourced jobs back home. The Business Processing Association of the Philippines that groups 250 companies said that outsourcing has allowed U.S. companies to survive the [...]

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BPO industry not worried by Obama's call to end outsourcing

MANILA, Philippines - With at least 50% of the call centers in the country having US clients, it is expected that President Barack Obama's move to attract businesses to bring jobs back home will effect on the Philippine business process outsourcing industry (BPO).

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